Privacy policy – Sidekick Health – Microsite

Approved: 30.04.2021

Published: 03.05.2021

Will be reviewed: 30.04.2023


SidekickHealth takes your privacy very seriously and is committed to protecting your personal information. In this privacy policy, we explain what information we collect from you as a user when you register your interest in participating in the program described on this site. Here we explain who receives your personal information, our legal basis for processing that personal data, how long we retain it, what your rights are as a user of the application, and other important facts relating to data protection laws. A separate Privacy Policy is used once users register for the Sidekick application.

1. Personal data collected and how that data is used

1.1. Information you provide when you register your interest for participation

We receive your name, work email and workplace (Clinic) information from you when you register your interest. Your name and email are only used to provide you with information on Sidekick and relevant research data and a link to download the application and access the relevant program. We may share the workplace (Clinic) data in a non personally identifiable way with the program promoter.

1.2. Recipients, data storage and data retention regarding account registration

We use the Google Cloud SQL service to store your registration information. Google’s role is limited to storing information on our behalf; Google does not use the information for any other reason.

We store your information using the Google Cloud SQL service until you delete your Sidekick account or are inactive for two years.

The registration data is stored using the Google Cloud SQL, whose databases are located in the EU.

Sidekick uses Mandrill to send emails.

2. Outgoing Email

2.1. Sign-up

If you have input the relevant information for sign up, you will receive an email with a link to download the Sidekick application along with information on Sidekick and relevant research. That link will enable you to access the relevant demo program within the application.

3. Legal basis for processing personal data

The personal information referred to in sections 1.1. and 2.1. mentioned above is processed based on your legitimate interests.

4. Protection of Personal Data

SidekickHealth takes precautions, including administrative, technical and physical measures, to safeguard your personal data against loss, theft and misuse, as well as against unauthorised access, disclosure, alteration and destruction. We store the personal data you provide encrypted on computer servers that are located in controlled facilities. We restrict access to personal data to our employees, contractors and agents who need access in order to operate, develop, or improve our services and the application.

When you enter sensitive personal data in the application we encrypt the transmission of such data using secure socket layer technology. We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it.

5. Your rights as a user of the Sidekick Website

If you have granted your consent for processing certain personal data, you are entitled to withdraw your consent at any time according to data protection laws. However, that right does not affect the legitimacy of any data processing carried out before you withdrew your consent. You also enjoy other rights, such as the right to access your data, the right to have wrong or misleading information about you rectified, the right to have your personal data deleted, the right to restrict that the processing of your personal data, the right to object, and your right to data portability. Please note that some of your rights may be subject to certain conditions.

Users are never under any obligation to provide personal data. The consequences of not providing personal data are that the user will not be able to enjoy the application fully and what it has to offer.

6. Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, and provide information to the owners of the site.

6.1. Necessary cookies

Some cookies are required to provide core functionality. The website won’t function properly without these cookies, and they are enabled by default.

6.2. Analytical cookies

Analytical cookies help us improve our website by collecting and reporting information on its usage.

6.3. Marketing cookies

Marketing cookies track visitors across websites to allow publishers to display relevant ads.

7. Name and contact details of SidekickHealth

SidekickHealth ehf.

Org. no 680912-1490

Vallakór 4,

203 Kópavogur,



8. Data Protection Officer

If you have further questions about how SidekickHealth handles your personal data, or if you want to exercise your rights, you may contact our data protection officer:


9. Right to file a complaint with the Data Protection Authority

If you have any concern that SidekickHealth handles your personal data legitimately, you have the right to file a complaint with the regulatory authority.