Privacy policy – GoodlifeMe

Approved: 14.05.2018

Published: 14.05.2018

Will be reviewed: 14.11.2018

General

GoodlifeMe AB (ltd.), (“GoodLifeMe, ” “the company, ” “our, ” “us” or “we“) takes your privacy very seriously and is committed to protecting your personal information. In this privacy policy we explain what information we collect from you as a user of the SidekickHealth application (the “application“) and why we collect it. Here you can find information about who receives your personal data, our legal basis for processing personal data, how long we retain it, what your rights are as a user of the application and other important facts relating to data protection laws.

Personal data that GoodlifeMe collects and how that information is used

1. Information you provide when you create an account

We receive certain information from you when you create a Sidekick account. To create an account, you have three different options:

1.1. Traditional login

You can choose to create a new account directly by registering information about your name, email and password. You may optionally choose to provide information about your height, weight, age and gender, as well as upload a photo of yourself.

1.2 Login with Facebook

You can choose to use Facebook to create an account. Through this method, we collect information about your name, birthday, email address, gender, profile image and friends who also use Sidekick.

1.3. Login with Google

You can choose to use Google to create an account. Using this process, we collect information about your name, email address, gender and profile image.

1.4. Recipients and data retention regarding account registration

We use the Google Cloud service to store account registration information. Google’s role is limited to storing information on our behalf; Google does not use the information for any other reason. We store your information using the Google Cloud service until you delete your Sidekick account. If you do not log any activity in the application for a period of two years, we delete your account automatically.

2. Information you provide when you use the application

When you use the application you can choose to share certain information related to your health. For example:

2.1. Information about your diet

You can choose to share information relating to your diet, such as the goals you want to achieve, as well as information and photos relating to the food you have eaten. GoodlifeMe uses this information to allow you as a user to keep track of your dietary habits and progress.

2.2. Information about your physical activity

You can choose to share information about your physical activity, such as information about your workouts, as well as your location while you exercise (e.g., to measure distance traveled on a run). GoodlifeMe uses this information to allow you as a user to keep track of your exercise routine.

2.3. Information about how you reduce stress

You can choose to share information about how you reduce stress, such as minutes spent completing relaxation exercises in the application. GoodlifeMe uses this information to allow you as a user to keep track of your stress and energy levels, as well as mindfulness activities.

2.4. Information about the tests that you take

You can choose to take various tests in the application, such as questionnaires to check your risk for diabetes or work-related stress, as well as a personality test. The results of these tests are based on the information you provide. GoodlifeMe uses this information to allow you as a user to keep track of your test results.

2.5. Information about your vital signs

You can choose to share information related to your vital signs, such as your blood pressure, pulse, weight and blood test results. GoodlifeMe uses this information to allow you as a user to log your vital signs and keep track of changes in these measurements over time.

2.6. Information about your interest in participating in a lifestyle program

As a user, you can use the application to indicate your interest in participating in a lifestyle program. GoodlifeMe uses that information to identify which Sidekick services are likely to fit you best and send you an email with information about these services.

2.7. Information about how you use the application

To improve the user experience of the application, we also collect information on how you use the application.

2.8. Recipients of information and retention period of data due to the use of the application

To keep track of the information specified in sections 2.1. to 2.5, we use the Google Cloud service. Google‘s role is limited to storing information on our behalf; Google does not use the information for any other reason. We store your information using the Google Cloud service until you delete your Sidekick account. If you do not log any activity in the application for a period of two years, we delete your account automatically. If you decide to participate in a lifestyle change program with a trainer or health coach, s/he will also have access to the above information.

To keep track of the information specified in section 2.6, we use a service provided by Hubspot. Hubspot‘s role is limited to storing information on our behalf; Hubspot does not use the information for any other reason. We store your information using Hubspot until you delete your Sidekick account. If you do not log any activity in the application for a period of two years, we delete your account automatically.

3. Outgoing emails

3.1. Lost password

If you have lost or forgotten your account password, you can request a password reset. If we receive that kind of request from you, we will send an email with reset instructions to the email address you used to register for your Sidekick account.

3.2. Improving your experience with the application and Sidekick services

As described in section 2.7. we collect information about how you use the application in order to provide you with a better and more accurate service. We will send you an email with information about potentially relevant Sidekick services that we think may be of interest to you. It should be noted that you, as a user of the application, have the right to object to such email communications, by unsubscribing or sending an email to contact@goodlifeme.com.

3.3. Changes to Terms of Service

Our terms may change in the future. When we change them, we will send you information about those changes by email.

3.4. Changes to this privacy policy regarding how we handle personal data

This privacy policy may change in the future. We believe it is important that users of the application are aware of how the company handles their personal data. Therefore, we will send you an email if or when our privacy policy changes.

3.5. Recipients of information and the retention period for outgoing emails

We use a service from MailChimp to email you and to store information about our email communication with you. MailChimp‘s role is limited to comply with our instructions on how the information should be used. MailChimp does not use the information for any other reason.

Email communications for lost passwords will be deleted as soon as an email has been received.

Email communications for information about potentially relevant Sidekick services will be deleted after six months.

Email communications due to changes in our Terms of Service and handling of your personal data will be stored as long as the company has use for the information.

Legal basis for processing personal data

The personal information referred to in sections 1.1. – 1.3 mentioned above is collected on the basis of your consent.

The personal information referred to in sections 2.1. – 2.6 is also collected on the basis of your consent. The information in connection with your use of the application, referred to in section 2.7., is collected on the basis of our legitimate interest in being able to improve our services for you and keep you informed of relevant information about our services.

Emails regarding lost passwords, as described in section 3.1., will be sent to you on the basis of your consent. Emails regarding your experience of the application, referred to in section 3.2., will be sent on the basis of our legitimate interest in being able to improve our services for you and keep you informed of relevant information about our services.

Emails described in sections 3.3. and 3.4. will also be sent to you on the basis of our legitimate interest in demonstrating that the company has informed users about changes to our Terms of Service or to our handling of users’ personal information.

Protection of Personal Data

GoodlifeMe takes precautions, including administrative, technical and physical measures, to safeguard your personal data against loss, theft and misuse, as well as against unauthorized access, disclosure, alteration and destruction. We store the personal data you provide encrypted on computer servers that are located in controlled facilities. We restrict access to personal data to our employees, contractors and agents who need access in order to operate, develop, or improve our services and the application.

When you enter sensitive personal data in the application we encrypt the transmission of such data using secure socket layer technology (“SSL”). We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it.

Personal data transfers outside of the European Economic Area (EEA)

Where your personal data is transferred to a country outside of the EEA, and that country is not subject to an EU adequacy decision, we will ensure your data is protected by appropriate safeguards (e.g., EU-approved standard contractual clauses, a Privacy Shield certification, or a supplier’s Binding Corporate Rules).

Your rights as a user of the application

If you have granted your consent for processing certain personal data, you are entitled to withdraw your consent at any time pursuant to data protection laws. However, that right does not affect the legitimacy of the processing of data carried out before you withdrew your consent. You also enjoy other rights, such as the right to access your data, the right to have wrong or misleading information about you to be rectified, the right to have your personal data deleted, the right to restrict that your personal data will be processed, the right to object and your right to data portability. Please note that some of your rights may be subject to certain conditions.

Name and contact details of the controller

Name: GoodlifeMe AB, org. no 556946-1766,

Address: Medicinaregatan 8A, 413 46 Göteborg, Sweden (“GoodlifeMe”).

Email: contact@goodlifeme.com

Data Protection Officer

If you have further questions about how GoodlifeMe handles your personal data, or if you want to exercise your rights, you may contact our data protection officer:

Name: Dattaca Labs Iceland ehf.

Address: Grandagardur 16, 101 Reykjavik, Iceland.

Email: dpo@dattacalabs.com

Right to file a complaint with the Data Protection Authority

If you have any concern that GoodlifeMe handles your personal data legitimately, you have the right to file a complaint with the regulatory authority.